Privacy policy
PRIVACY POLICY
PIAPARIS attaches great importance to the protection of personal data. In accordance with Law No. 1.165 of December 23, 1993, on the protection of personal data, you will find below a description of how your data is processed, an explanation of your rights regarding your personal data, and our cookie policy.
- Processing of personal data
- Data controller
The data controller is the Monegasque company APM MONACO SAM (hereinafter “PIAPARIS”), registered in the Trade and Industry Register under number 97S03369, located at 3, rue de l'Industrie– 98 000 MONACO.
2.Purpose of processing (purpose and legal basis)
As part of its online sales website, PIAPARIS processes personal data for the following purposes:
- To carry out customer management operations relating to the creation of customer accounts; contracts; orders; deliveries; invoices; accounting and, in particular, customer account management; loyalty programs within one or more legal entities, excluding programs shared by several companies; customer relationship management, such as conducting satisfaction surveys and managing after-sales service complaints.
- Carrying out prospecting-related operations;
- Compiling audience measurement statistics;
- Managing requests for access, rectification, and opposition rights;
- Managing people's opinions on products, services, or content.
The legal grounds for processing are as follows:
3.Data categories and retention periods
PIAPARIS processes the following personal information:
- Identity, address, and contact details: title, last name, first name, address, delivery and billing address, email address, phone number.
This information is retained until the account is deactivated or after 3 years of inactivity.
- Order data: transaction number, purchase details, purchase amount, purchase history, invoice payment data, product returns.
This information is retained until the account is deactivated or after 3 years of inactivity. However, invoices are retained for 10 years in accordance with legal requirements.
- Payment method details: credit card number, credit card expiry date, security code (which is immediately deleted).
This data is not stored by PIAPARIS.
- Cookies: 13 months.
4. Recipients of the data
The following are the sole recipients of the information within the limits of their respective responsibilities:
- public bodies, exclusively for the purpose of fulfilling legal obligations;
- court officers and bailiffs in the context of their debt collection activities;
- financial institutions and account-holding professionals;
- the payment service provider and the delivery service provider.
5. Transfer to a country that does not provide an adequate level of protection
We inform you that your personal data may be transferred to countries that do not have an adequate level of protection, as their level of protection is not equivalent to that provided for by Monegasque law. Countries whose level of protection is considered adequate are listed on the website of the Commission de Contrôle des Informations Nominatives (Personal Data Control Commission).
Please note that for transfers to countries whose protection is not considered adequate, we rely either on a legal exemption listed in Article 20-1 of Law 1.165, applicable to the situation, and/or on the implementation of one of the appropriate safeguards, recognized by the Commission for the Control of Personal Information and after authorization issued by the latter, to ensure the protection of your personal data.
To obtain a copy of these security measures or to find out how to access them, you may send a written request in accordance with Section B herein.
The transfers concerned are described below:
1.a) Transfer for customer relationship management purposes of personal data from customer files to the parent company based in Hong Kong, whose servers are located in Singapore
The following information is concerned :
- Identity, address, and contact details: title, last name, first name, address, delivery and billing address, email address, phone number
- Order data: transaction number, purchase details, purchase amount, purchase history, invoice payment data, product returns.
1.b) Transfer of personal data from the APM website to Shopify Inc. servers in the United States for hosting purposes.
The apm.mc website is hosted by Shopify Inc., whose servers are located in the United States, which means that your personal information will be transferred to the United States.
The following information is concerned:
- Identity, address, and contact details: title, last name, first name, address, delivery and billing address, email address, phone number;
- Order data: transaction number, purchase details, purchase amount, purchase history, invoice payment data, product returns.
1.c) Transfer of data for statistical purposes from Google Analytics to Google Inc. based in the United States
The transfer concerns “Google Analytics” cookies to the company operating this module, namely Google Inc., based in Mountain View (United States). You will find a more detailed description of this transfer in section C “Cookie Policy” below.
- Right to object, access, and rectify information concerning you
In accordance with Law No. 1.165 of December 23, 1993, relating to the protection of personal information, you have the right to oppose, access, and rectify information concerning you.
To exercise these rights, please write to:
Chief Financial Officer
APM SAM
3 rue de l'Industrie, l'Hercule
98000 MONACO
You can also send an email to the following address: cm@apm.mc
Your letter or email must specify your request and be accompanied by a copy of a valid form of identification so that we can verify that you are the sender of the request. The copy must be in black and white and crossed out, in accordance with deliberation no. 2015-113 of November 18, 2015, of the Personal Data Control Commission.
To check that your personal information is being processed correctly, you can contact the Personal Data Control Commission at the following address:
“Le Suffren” Block B, 4th floor, 7 Rue Suffren Reymond, 98000 Monaco
Tel: (+377) 97 70 22 44
- Cookie Policy
A cookie is a very small text file that websites visited by the user send to the user's computer or mobile device.
PIAPARIS processes different types of cookies:
- Necessary cookies: these are cookies that are necessary for the functioning of our site and the essential services that form an integral part of it. They enable you to use the main features of our site.
- Advertising cookies: these are cookies used to display advertisements or send you information tailored to your interests on our site or elsewhere.
- Functional cookies: these are cookies that provide you with certain features that are not essential for accessing the service but significantly improve your browsing experience.
- Analytical cookies: these are cookies that allow us to understand the use, traffic volumes, and performance of our websit
With regard to necessary cookies, in accordance with current regulations, your consent is not required.
With regard to advertising, functional, and analytical cookies, your consent is required and may be withdrawn at any time.
With regard to analytical cookies, we inform you that:
- We use the “Google Analytics” module, which involves transferring information to the company operating this module, namely Google Inc., based in Mountain View (United States).
- The information processed includes the IP address, the internet domain name of the user, the pages visited and their number, the number of views per page, the time spent on each page, the number of clicks, the name and version of the user's web browser, the user's operating system, the timestamp of access to the site, and the pages visited on the site.
Analytical cookies will only be activated and used on the website if you give your consent to their use via the banner that appears when you arrive on the website's home page.
You can choose to accept only technical cookies, accept all cookies, or change your choices and consent at any time in your cookie preferences by clicking on the corresponding buttons in the banner that appears at the bottom of the home page when you first visit the Site.
In any case, you can also change your cookie preferences in your web browser, following the instructions for each browser, which are available via the links below:
Internet Explorer : http://windows.microsoft.com/en-us/windows7/block-enable-or-allow-cookies
Safari : http://support.apple.com/kb/PH19255?viewlocale=en_UK
Chrome : https://support.google.com/chrome/answer/95647?hl=en&hlrm=fr&hlrm=en
Opera https://help.opera.com/en/latest/web-preferences/#cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
In this regard, you can refuse the use of Cookies by modifying your Web Browser settings as follows:
– In Internet Explorer:
- Go to Tools & Internet Options.
- Click on the Privacy tab.
- Click on the Advanced button and check the box labeled “Override automatic cookie handling.”
– On Firefox:
- At the top of the Firefox window, click on the Firefox button (Tools menu on Windows XP), then select Options.
- Select the Privacy panel.
- Set Retention rules: use custom settings for history.
- Uncheck Accept cookies.
– On Google Chrome:
- Click on the Chrome menu icon
- Select Settings
- Click on Show advanced settings
- In the “Privacy” section, click on Content settings
- Select “Block all sites from storing data”
Finally, we remind you that you may exercise your rights under the terms and conditions set out in Article B, “Right to object, access, and rectify information concerning you,” of this document.