A selection of PiaParis products is available for sale on our website. When you have found the jewelry you are looking for, click on "Add to cart" from the product sheet.
For rings and bracelets, indicate the desired size.

You can then view, modify (including the desired quantity) or delete the contents of your order by clicking on the shopping cart icon present at the top right on each page of the website.
If you wish to confirm, click on “validate my order”. You will then be redirected directly to the second step to enter your delivery information.
After payment of your order, a confirmation will be sent to you by email.

Click on the icon at the top right of your screen, then on ‘Create an account’ with your email address.

It may happen that an item is sold to several online customers at the same time and that the stock information is temporarily incorrect. If this is the case, we will contact you immediately to cancel the unavailable items or exchange them for other items and confirm the rest of the order.

All products are delivered in Pia’s signature packaging.

Yes, the Pia Paris exterior packaging is biodegradable.

On piasparis.com you will find necklaces, rings, bracelets, earrings and piercings

On piaparis.com you will find necklaces, rings, bracelets, earrings and piercings. A list of the materials we use is available at the following address .

No. However, our creations are delicate and require special care to match their beauty. All our jewellery is made by hand and respects all the codes and processes of haute joaillerie. The jewellery you buy is of the highest quality and needs to be cared for. In the event of an accident, your jewellery can be repaired in our workshops.

None of our jewelry contains unsuitable materials that cause allergies. Our company is ISO and RJC certified and is environmentally friendly.

A size guide with an international sizing chart is included on each ring product page, to help you choose the right PIA ring size.

The length of our necklaces is adjustable up to 42 cm. You can adjust the length to suit your look and mood.

The length of most of our bracelets is adjustable between 18 cm. You can adjust the length to suit your look and mood.

We use FedEx and DHL services to ship orders. Orders are delivered Monday to Saturday.

PIA ships to most countries worldwide.

Countries, regions or cities to which piaparis.com does not currently ship:

Andorra
Balkans
Belarus
Bermuda
Bosnia and Herzegovina
Brazil
Burundi
Burma
Central African Republic
China
Congo
Conakry
Crimea
Cuba
Canary Islands, Spain
India
Indonesia
Isle of man
Iran
Iraq
Jersey
Kiribati
Kyrgyzstan
North Korea
Lebanon
Libya
Melilla, Spain
Moldova
Montenegro
Myanmar
Ukraine
Russia
Sevastopol
Somalia
South Sudan
North Sudan
Syria
Türkiye
Ukraine
Venezuela
Yemen
Zimbabwe
Guinea

Delivery time depends on your location.

America, Asia Pacific, Australia and UAE.
You will receive your order within 5-7 business days from the time your order has been processed.

Europe and other regions
You will receive your order within 4-7 business days from the time your order has been processed.

Please note that delivery dates are given for information purposes only. Delivery times may be longer depending on product availability.

Below you will find the shipping cost in your local currency:

Australia: 18 AUD
Canada: 17 CAD
France, Germany, Italy, Spain and other countries: 11 EUR
Hong Kong: HKD 110
Japan: 1,500 JPY
Singapore: SGD 18
Switzerland: 13 CHF
Taiwan: 400 NTD
United Arab Emirates: 50 AED
United Kingdom: 10 GBP
United States: 14 USD

Delivery is free on piaparis.com for the following minimum order amount in your local currency:

United States: USD115
United Kingdom: GBP84
France, Germany, Italy, Spain & other countries: EUR 95
Hong Kong SAR China: HKD840
Switzerland: CHF95

You will receive an email including the tracking number upon shipping. You can use this number to track your order on the FedEx (www.fedex.com) or DHL (www.dhl.com) websites. If you log into your Pia account online, you will also be able to track your package by selecting My Account, and clicking on “My Orders”.

Products purchased on piaparis.com can be exchanged or returned via piaparis.com up to thirty days after the date of purchase. For an exchange or return, we only accept unworn, unworn, unused and undamaged products, accompanied by the original PIA packaging.

Products purchased on piaparis.com can be exchanged or returned via piaparis.com up to thirty days after the date of purchase. For an exchange or return, we only accept unworn, unworn, unused and undamaged products, accompanied by the original PIA packaging. PIA reserves the right, in its sole discretion, to refuse an exchange or return that does not meet the criteria below.

Exchanges and returns via piaparis:
Please contact us by email at team@piaparis.com. One of our customer service experts will send you instructions to follow.

Please note that for exchanges and returns to Piaparis.com, you can use the carrier of your choice and subscribe to a tracking service and insurance to secure your package. PIA will not be responsible for any losses resulting from transport.

Please note that PIA is not responsible for the carrier's shipping costs for exchanges and returns via piaparis.com

The amount to be refunded for the item(s) purchased will be refunded to the original payment method used by the customer. The refund will be made within 5 (five) working days following the date of receipt of the returned product in our warehouses for inspection. Once the refund has been processed by PIA, you will receive an automatic email to the email address provided during the initial order. The refund confirmation email will include details of the product(s) being returned. Please note that the original postage paid upon purchase and return postage are non-refundable. PIA reserves the right, in its sole discretion, to refuse an exchange or return that does not meet the criteria below.

All our products are guaranteed for 2 years from the date of purchase. This guarantee is international. If you present proof of purchase or are registered in our database, you can benefit from our repair services free of charge within this 2-year period. This warranty applies exclusively to defects in conformity and manufacturing defects. It does not cover, for example, superficial scratches, missing components/materials or any other damage resulting from improper use. For this damage, you will be given an estimate for repairs.

If your jewelry is no longer covered by warranty, we can still repair your piece with our repair service.

Out-of-warranty repairs include repair, checking the settings, checking the welds, polishing, surface treatment which will restore your jewelry to its original appearance, as well as a new 6-month warranty. The cost of this repair is 20 euros.

Our jewelry is made and set using high jewelry techniques. Thanks to high-quality manufacturing, our jewelry can be repaired and benefit from new surface treatments which aim to give it a second lease of life.

We accept the following payment methods for online purchases: Visa, Amex, Mastercard, Maestro, Union Pay, Paypal, Apple Pay, Google Pay, Shop Pay.

If you select PayPal as your payment method, you will be redirected to the Paypal website. Once you have completed the transaction, you will be redirected to our piaparis.com website.

Protecting our customers' data is one of our priorities. All personal and payment information sent is secure.

A security code consists of 3 or 4 digits. This code is used to secure online commercial transactions.
For American Express credit cards: the 4-digit code is printed on the front of your card, to the right of your main credit card number.
For other types of credit card (Visa, Mastercard, Discover, etc.): the 3-digit code is printed on the back of your credit card, in the signature field.

All prices displayed online on piaparis.com are all taxes included.

E-MAIL

To contact one of our dedicated advisors, send us an email at team@piaparis.com

For any request for digital collaborations, please send your proposal to team@piaparis.com